whether the power outage is localised to the property or if there is
currently supply issues in the area. The service provider's website will
provide details of any power outages in the area.
the loss of power to part or all of the property is not due to a power
outage in the area, an isolation test must be performed.
can be conducted by turning off and unplugging all appliances e.g.
cooktop, stove, hot water system. Reset the circuit breaker and then
turn each appliance on one at a time to check it is not a faulty
appliance that is causing the issue. If there is an appliance causing
the fault, turn off the defective appliance and reset the circuit
breaker. Personal appliances including iron, electric frying pan,
toaster, kettle and hair dryer etc are not a DHA responsibility.