Your dashboard will display a summary of available properties. You can scroll through or click on the ‘View all’ link to see all properties on one page. Rent Band Choice Properties will also be displayed if available.
The Viewing Window
The properties displayed are influenced by the date you require housing and the ready date of the SR. This is called the viewing window. All available properties that have a ready date that is 4 weeks prior to and 5 weeks after your housing required date will appear in this window. At 56 days out from your housing required date, the window will extend to include any currently vacant properties.
Changing the viewing window
To see other properties that may be outside of your viewing window, you can edit the date you require a SR on the dashboard of your Online Services.
note if your Toll Transitions Case Manager has already provided your
required date, you will not have an option to edit the date in Online
If you select a SR based on the new date, you will be required to occupy the property based on the new date. If you have a Commonwealth removal, you will need to contact Toll Transitions on 1800 819 167 to discuss the change in dates.