If you are relocating out of your RA property with Toll Transitions you will be eligible to claim reimbursement of any rent paid after you move out. Rent paid after you moved out is automatically assessed and paid on provision of your final rent receipt which can be uploaded on your Online Services dashboard.
You cannot claim this benefit if you are purchasing a home or moving to a new residence voluntarily.
If you move out because you are discharging, we only reimburse up to 3 days after pre-pack.
Where it is necessary to break the lease for Service reasons that are beyond your control, you may be eligible to a reimbursement of administrative costs such as advertising.
Every effort should be made to give the landlord maximum notice of your intention to vacate so that the residence can be re-let. Any dispute arising in relation to your bond is a matter between yourself and the agent/owner. As you are the leaseholder, neither DHA nor Defence may enter a bond disputation.
If you need to break your lease and wish to claim other administrative costs, submit an enquiry via Online Services.